Privacy Policy

1. Overview

TryOn Studio (“we”, “us”) provides an AI-powered virtual try-on experience for Shopify merchants. This policy explains what information we collect, how we use it, and the choices you have. By installing our app or using the try-on widget on a participating store, you agree to this policy.

2. Information we collect

• Merchant account data. Shop domain, Shopify access tokens, and configuration you provide in the admin dashboard.
• Product data. Product titles, images, and variants pulled from your Shopify store to power the try-on.
• Shopper-uploaded images. Selfies or model photos shoppers upload to generate a try-on preview.
• Generated try-on images. Output produced by our AI provider for each session.
• Technical data. Logs, IP address, browser user agent, and request metadata used to operate and secure the service.

3. How we use information

• To generate and deliver virtual try-on previews.
• To authenticate merchants and secure the app.
• To monitor performance, debug issues, and prevent abuse.
• To comply with legal obligations.

4. Sub-processors

We share the minimum data needed with these providers:

• Shopify — merchant authentication, app proxy, product data.
• Nano Banana — processes shopper images and product images to generate try-on previews.
• Lovable Cloud — hosting, database, and file storage.

5. Data retention

Shopper-uploaded selfies and generated try-on images are retained only as long as necessary to deliver the preview and are deleted automatically thereafter. Merchant configuration is retained for the lifetime of the install and removed when the app is uninstalled or upon verified request.

6. Your rights

Depending on your jurisdiction (GDPR, CCPA, and similar laws), you may request access to, correction of, or deletion of your personal data. Shopify shoppers may exercise these rights through the merchant’s store; Shopify forwards qualifying requests to us via the standard customer data request and redaction webhooks, which we honor.

7. Security

We use HTTPS for all traffic, scoped Shopify access tokens, row-level security on our database, and signed app proxy requests. No system is perfectly secure, but we work to protect your data with industry-standard practices.

8. Children

The service is not directed to children under 13 (or the relevant age in your jurisdiction). Do not upload images of minors without the consent of a parent or legal guardian.

9. Changes

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

10. Contact

Questions about this policy? Contact the merchant operating the store, or reach the TryOn Studio team through the support channel listed in your admin dashboard.